Service level agreement

I commit to:

  • Receiving proofs by email to save time, expense and the planet.
  • Keeping the author/publisher informed of my progress and replying promptly to any queries.
  • Having the final draft checked by an independent proofreader to ensure accuracy.
  • Delivering the index before the deadline to ensure there is time for author checks/queries.
  • Promptly and without question following up any requests for amendments or further edits.